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Job Announcement: Lassen County – Technical Support Specialist I/II

Tuesday, December 10th, 2019

TECHNICAL SUPPORT SPECIALIST I/II

SALARY AND BENEFITS
Specialist I – $19.28 $23.18 hourly plus benefits package
Specialist II – $21.13-$25.43 hourly plus benefits package

FILING DEADLINE
Open until filled.

DUTIES AND RESPONSIBILITIES
The Technical Support Specialist I/II works with various departments to provide technical support for the hardware and software of multiple systems within the county. The major duties of the job include:
• One-on-one user training.
• Hardware and software installations and upgrades.
• Provide hardware/software troubleshooting and maintenance and technical support for PC’s and servers, systems and peripherals and departmental systems.
• Provide liaison with departmental technicians.
• Coordinate uploading and downloading of data between personal computers and information systems applications.
• Troubleshoot and maintain department connectivity with network.
MINIMUM QUALIFICATIONS
Level I:
Completion of a certificate program in computer science or a closely related field AND one year of technical experience in information technology systems as described above
OR
Two years of experience installing, maintaining and troubleshooting PC’s with Microsoft Systems.
Level II: Equivalent to a Bachelor’s or technical degree from an accredited college or university with major course work in computer science, management information systems, software applications or a related field plus two to four years progressively responsible related experience in network services and PC installations and support.
License: Valid driver’s license. Microsoft Certification(s) desirable..

SELECTION PROCESS
Application materials will be reviewed, and the best-qualified applicants will be invited to Susanville to participate in interviews.

HOW TO APPLY
An application may be obtained from the Personnel Office at the address listed below or by visiting Lassen County Personnel at our website at http://lassencounty.org. It is your responsibility to provide specific, accurate, and complete information describing how you meet the minimum qualifications. Qualified applicants are invited to submit an official Lassen County application to:
Lassen County Personnel Services
221 South Roop Street Ste. 3
Susanville, California 96130
(530) 251-8320

Opened December 6, 2019

GENERAL INFORMATION
Lassen County is an equal opportunity employer hiring employment eligible applicants.

Disabled applicants who require special testing arrangements should contact the Personnel Department prior to the filing deadline.

In accordance with the Immigration Reform and Control Act, applicants must provide acceptable proof of identity or authorization to work in the United States.

A thorough background investigation will be conducted prior to employment. The investigation may include reference checks, fingerprinting, credit check, driver history and inquiry to local, state and federal files to obtain criminal history information. Lassen County requires pre-employment drug screening for safety sensitive positions.

All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the selection process.

Selection processes may include, but are not limited to, one or more of the following: application review, competitive screening, written examination, performance examination, and/or oral examination.

This bulletin is solely for the purpose of announcing a job opening. It does not constitute a contract, expressed or implied, and any provisions contained herein may be modified or revised without notice.

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115 S. Roop Susanville, CA
530.257.7138