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Sheriff’s Office Issues Code Red Notification for 911 Outage

Wednesday, February 22nd, 2017

At around 9:20a.m. this morning the Lassen County Sheriff’s Office initiated a ‘Code Red’ alert for residents warning that our local 911 system is currently facing technical difficulties.

The message read, “(Lassen County, CA notification) State 911 is experiencing issues. If you have an emergency call 911. If your call will not go through call the LCSO at 530-257-8633 or CHP at 530-257-9605.

According to Sheriff Dean Growdon weather related damage to communication sites is causing issues with the state 911 system in our region.

Growdon said that Plumas County calls are currently being re-routed to the Lassen County 911 center. Carriers have warned that we may experience issues here in Lassen County.

The CodeRED system allows the Sheriff’s Office to more effectively communicate time-sensitive messages through a variety of traditional and modern communications mediums. CodeRed allows public safety alerts to be delivered seconds after the Sheriff’s Office launches a message. The alerts can come in the form of a voice call, text message, or email. Additionally, the Sheriff’s Office has the ability to target notifications geographically, only notifying those community members impacted by an alert. The geographic alerts are completely customizable. The Sheriff will be able to send alerts to: county-wide, specific zip codes, streets, addresses, or user defined shaped overlays based on mapped locations or housing areas in the county. The Sheriff’s Office will be able to send mass alerts on behalf of other law enforcement agencies, fire agencies, and Public Health.

Lassen County residents are encouraged to sign up through the Sheriff’s Office enrollment page.

To ensure you are included in the new CodeRED database, please visit the Sheriff’s Office website at and click on the CodeRED link at the bottom of the page. Click here for the direct link to the Code Red sign-up page.

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8 Responses to Sheriff’s Office Issues Code Red Notification for 911 Outage

  1. Jan Medley

    Jan Medley

    Thursday, February 23rd, 2017 at 6:17 am

    Thank you, appreciate the notifications.

  2. Jim Price

    Jim Price

    Wednesday, February 22nd, 2017 at 10:10 pm

    I live in the same state and we have no problems,must be the out dated services lassen has,or the lackadaisical efforts of their sheriffs office and said communications techs,hillbilly hierarchy

    • Jeremy

      Thursday, February 23rd, 2017 at 8:17 am

      Actually Jim if you read the story it explains that its a problem at the mountain top and calls routed through the STATE system to CHP may not work… so the calls are going to the Lassen County Sheriff… their phones are working just fine and picking up the slack for the other system. Hardly lackadaisical… purely a product of weather taking down the power on top of a mountain. 🙂

  3. Margene Langley

    Margene Langley

    Wednesday, February 22nd, 2017 at 2:10 pm

    My call was just static I was wondering

  4. Jan Lynn

    Jan Lynn

    Wednesday, February 22nd, 2017 at 11:55 am

    I heard about the plumas county problem last week. Wat a mess!! Our poor sheriff’s office

  5. Michael Justice

    Michael Justice

    Wednesday, February 22nd, 2017 at 10:47 am

    We appreciated the update. – khj

  6. Christina Vial Lopez

    Christina Vial Lopez

    Wednesday, February 22nd, 2017 at 10:00 am

    Candy Grover maybe this was your call

  7. Gennie Simco

    Gennie Simco

    Wednesday, February 22nd, 2017 at 9:38 am

    Man yall need help bad.no power and now 911 is down.who runs this city?

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